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Q- How to pay?
=online and offline modes for payment. Such as,
A. NEFT
B. Bank Transfer
C. Western union, money gram & Ria money transfer

Q- Who are the shipping partners associated with Balaji Export?
=Balaji Export is associated with many of the logistic partners.
A. India Post
B. FedEx
C. Sky International
D. Aramex
E. Arihant International Courier
F. Mahavir Courier Service
G. DHL
I. Local Transport

Q- Does Balaji Export provide Tailoring Facility?
=Yes. Balaji Export provides custom stitching options for the only product purchased from us. Customer need to pay the total amount for catalogue and stitching charges first then after we will able to put your order in stitching.

Q- How long do items take time to ship?
=Generally, not all the products you ordered are ready to ship. If some product is upcoming then it will take 8-10 days to get ready. After dispatching the product, it depends on logistic which you have selected. (e.g., In India post it will take 10-12 business days to get your parcel delivered, FedEx takes 6 to 7 business days in India.)

Q- Which currency is accepted for payment?
=Balaji Export accepts payment only in Indian rupees. If Customer is from foreign country our customer executive will help you out for converting currency in Indian rupees, then customer can proceed for bank transfer.

Q- What if product goes out of stock?
=If the item is out of stock and you try to order that product, the website will not let you do so. But in some cases, after
placing an order, the product goes out of stock the amount you paid will be refunded to you. Otherwise, you can also select
another catalogue.

Q- My country is not in your list. Does it mean that you do not ship over there?
=Mostly we have all countries in our list but in case if it is not in list, please contact our customer care executive on Balaji
Export, otherwise you can place order manually on +918849514630.

Q- What is the estimated weight for my product?
=Every product has its approximate weight and we are inform verbally in whats app.

Q- How to track an order?
After dispatching your goods we will provide a tracking id via Chovm app or whats App to customer. For any help related to tracking number you can contact on +918849514630.

Q- Can anyone buy from Balaji Export?
=Yes. Anyone can order from Balaji Export. Balaji Export is Surat based company where a single person can order directly from us in wholesale.
.
Q- Can I get cash refund for my order?
=No. once you get an order confirmation, we are unable to cancel the order. We issue store credit which can be used for any future purchases.

Benefits:

Q- If international customers buy from us what benefit they will get?
=We can provide him good service and we will provide them priority. Our whole team is always connected with customer via Whats-app. If customer has some queries and they try to connect us we will give priority to them and try to sort out them first. As we talk on benefits; Firstly, we deal with mostly all brands and provide best quality to our customers. Secondly, we are providing checking facility especially for our international customers. We are linked via WhatsApp right from placing the order till dispatching the parcel.

Q-Shipping Method:
=We will try to deliver parcel with best service provider with in lowest rate and less time than other supplier.

Q-Stitching Benefits:
=We provide our all-customers self-customization stitching service on catalogues bought from us. To know more about stitching rates please talk to our company's sales executive.

Q-Taxes & Duties:
=For international customers we send the package, but if the custom is applied for that country it needed to be paid by the
customer and take the delivery for same. Company is not liable for any custom duties. Customer duties depends upon your nation rules and regulations.